About us
Mocha Hospitality Group is a small business in Teaneck, NJ. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
**Job Title:** Host/Host **Job Summary:** We are seeking a friendly and customer-oriented Host/Host to join our team. The Host/Host will be the first point of contact for guests, welcoming them to our establishment and providing exceptional hospitality. The ideal candidate should have a passion for delivering outstanding guest services and ensuring a positive dining experience. **Responsibilities:** - Greet guests with a warm and friendly welcome as they arrive - Seat guests and manage reservations - Provide menus and relay any specials or promotions to guests - Assist in maintaining a tidy and organized reception area - Answer phone calls and assist with inquiries or reservations - Collaborate with servers and kitchen staff to ensure efficient service - Handle guest concerns or special requests with professionalism - Utilize Aloha POS system for seating assignments and tracking reservations **Requirements:** - Previous experience in hospitality, preferably in a restaurant or hotel setting - Proficiency in POS systems, specifically Aloha POS - Excellent communication skills to interact effectively with guests and team members - Strong customer service skills with a focus on guest satisfaction - Ability to work in a fast-paced environment while maintaining a positive attitude - Knowledge of food service industry practices and standards - Phone etiquette skills for handling incoming calls professionally - Willingness to assist wherever needed to help the team provide exceptional service If you are passionate about delivering top-notch guest experiences and thrive in a dynamic hospitality environment, we would love to hear from you. Join our team as a Host/Host and be part of creating memorable dining experiences for our guests.
Job Type: Part-time
Pay: $15.26 - $19.00 per hour
Benefits:
Physical setting:
- Upscale casual restaurant
Shift:
Weekly day range:
Ability to Commute:
- Teaneck, NJ 07666 (Required)
Ability to Relocate:
- Teaneck, NJ 07666: Relocate before starting work (Required)
Work Location: In person