Aloft Memphis Downtown is looking for a savvy SALES MANAGER, who moves to their own beat. The Sales Manager is a highly motivated, goal-oriented individual responsible for the generation, successful achievement, and future development of both transient and group sales volumes.
KEY RESPONSIBILITIES
- Generate, achieve, and develop targeted room night goals.
- Weekly outside sales visits and client hotel visits
- Upsell/negotiate services to maximize revenue and profit.
- Provide exceptional customer service through relationship development, strategizing account development and creating plans that fully exhibit a commitment to the fulfillment of customer expectations.
- Sell the Hotel creatively, utilizing a goals/benefits/features approach to securing business.
- Assert comprehensive knowledge and awareness of the Hotel’s primary market, its surrounding areas and resources.
- Assert knowledge and maximization of any Brand programs; sell strategy and brand-specific pricing techniques.
- Maintain a working knowledge and awareness of the competition in current and changing conditions; frequently visiting facilities and reporting on the business climate as it relates to competitive advantage.
- Support and implement the specific sales actions outlined in the annual business & marketing plans to maintain the corporate direction.
- Aggressively prospect, research and solicit new accounts.
- Identify and develop new transient market opportunities and strategies, aggressively pursuing the appropriate mix and type of business that will best achieve the Hotel’s sales plan and direction.
- Responsible for the RFP Management processes as applicable to brand or third-party sources, for securing corporate negotiated accounts.
- Participate in team brainstorming sessions, Hotel staff meetings and client events as required for specific business situations, or as requested by the Corporate Director of Sales or General Manager.
- Conduct site inspections, and client visits, actively entertain, and personally interact with customers, as appropriate for business development.
- Promote the Hotel through regular industry involvement and exposure at local and/or regional events.
- Liaison with appropriate Brand alliances (as applicable) to promote and generate transient business opportunities through joint sales trips, Familiarization tours, events, etc.
- Maintain a high level of professional standards including appearance, demeanor, ethics and image of self.
- Maintain positive employee relations in a supportive, team-oriented environment.
REQUIREMENTS:
- Must have prior hotel sales experience.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Travel requirement:
Ability to Commute:
- Memphis, TN 38103 (Preferred)
Willingness to travel:
Work Location: In person