The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs by offering a space to escape the daily pressures of life and recharge your energy and spirit through the healing benefits of massage therapy.
We focus on delivering a spa-like experience but eliminate the exclusivity and cost of a traditional day spa. This means our Massage Therapists can focus on offering high quality, healing services without having to manage other job-related duties. We say, “show up for yourself so you can better support others!”.
The NOW, where all the elements are aligned with nature to form the ultimate zen space, is the ideal environment for healers and empaths. Our culture is one of positivity, respect, and teamwork that supports your growth and career in a relaxing, nurturing environment.
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO
CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.
Why NOW
- Competitive compensation + generous bonus potential
- Health benefits
- 401K plan
- Paid time-off
- Monthly cell phone stipend
- Complimentary monthly massage
- Career growth opportunities
- Aesthetically inspiring work environment
- Team member discounts
- A positive, empathetic, and supportive team and company
- Employee Assistance Program offering free counseling, legal & financial consultation, work-life assistance, and crisis intervention services for all our team members and their household family members
- An environment where diversity is celebrated
Job Summary:
The General Manager is responsible for the leadership and mentoring of the Experience Guide, Massage Therapist, and leadership teams while overseeing seamless operations of the business, top-level guest experience, and ensuring profitable business practices.
Responsibilities:
- Maintain meaningful, positive relationships with your team and guests.
- Adhere to budget and financial goals.
- Develop goals and guide team members in goal achievement.
- Work side by side with your team leading by superior example.
- Recruit, interview and hire team members, including Massage Therapists.
- Train and champion team members growth through feedback and acknowledgment.
- Resolve guest issues and employee relations in a manner reflective of The NOW Brand Truths.
- Document and deliver performance management as needed.
- Ensure compliance with health & safety standards, and massage therapy laws.
- Perform accounting duties, such as recording daily cash flow, managing payroll, and executing inventory.
- Build and maintain team schedules to maximize productivity and efficiency.
Requirements:
- Minimum 2 years experience operating a fast-paced, high-volume environment while leading a guest-facing team.
- Membership program and/or wellness industry experience preferred.
- Ability to be efficient and detail-oriented with strong skills in day-to-day operations.
- Possess enthusiasm, empathy, and top tier guest service skills for both internal and external guests.
- Proven track record in sales and building a recurring guest base with a sense of community.
- Excellent communication, listening, and computer skills.
- Must be a team leader and enjoy mentoring people.
The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The NOW Massage offers a space to escape the daily pressures of life and recharge your energy and spirit through the healing benefits of massage therapy.
The NOW has reimagined the accessibility of a walk-in neighborhood massage spot with the premium menu of services and beautiful design typically associated with upscale day spas. Each NOW boutique uses canvas draping to separate therapy spaces creating an airy feeling that adds to the soothing atmosphere. Natural wood surfaces and exposed beams are coupled with sheep skins, cactus galleries and crystal grids. All the elements are aligned to form the ultimate zen environment for optimum relaxation.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing our thoughtfully crafted menu with customizable enhancements, healing products, and singular design aesthetic to cities all over the United States.
Restore Your Body. Reset Your Soul.
Pay: $60000 - $65000 / year
Pay:
Benefits:
Job Type: fulltime
Schedule:
-
Weekend availability
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Monday to Friday
Education: No education required
Work location: On-site