Job Overview
The NetSuite Administrator will be responsible for ensuring that Rackmount Solutions systems are integrated through all divisions, including e-commerce applications, such as Shopify & Big Commerce, and any custom-developed solutions. This position will drive the integration of newly acquired business, automation development where appropriate, and continued process and tool optimizations throughout the NetSuite system.
Must be comfortable in a high-energy, fast-paced environment with shifting demands and effectively prioritize the requirements of competing projects. This position must be willing and able to dive into the details and is able to summarize appropriately when communicating outside of the team.
Cross-Functional communication is essential to ensure stakeholders understand enterprise-wide strategic priorities and that the systems are meeting the needs of the organization.
Responsibilities and Duties
- NetSuite Application
- Manage and maintain the NetSuite platform and other related third-party business applications for internal users
- Develop, test and deploy customizations, third-party tools / applications and new NetSuite modules based on expanding business needs
- NetSuite SME for managing NetSuite updates, troubleshooting of system errors and resolution and maintain up-to-date knowledge of NetSuite functionality, customization and integrations
- Perform data mapping, cleansing, and migration of existing and newly acquired businesses.
- Assimilate and maintain integrations with 3rd party applications
- Integration Management
- Develop and execute comprehensive integration plans for newly acquired businesses.
- Coordinate with stakeholders to understand integration requirements and business processes.
- Configure NetSuite settings and customize forms, workflows, and scripts to support the integration.
- Ensure seamless data migration and system alignment between the acquiring and acquired companies.
- Process Improvement and User Support/Training
- Analyze and document business processes, identifying opportunities for improvement and automation.
- Implement best practices and leverage new NetSuite features to enhance system performance.
- Provide internal NetSuite user support (new saved searches, reports, KPI's, and dashboards, user roles, etc.)
- Assist with data analysis and process mapping to support business decision making and improvement/simplification initiatives.
- Create business and technical documentation – customizations, workflows, and business processes, and keeping all documentation up to date
- Security, Compliance, and Stakeholder Management
- Ensure compliance with company policies and regulatory requirements
- Monitor system security and manage user authentication.
- Evaluate and manage third-party applications and integrations
- Communicate system updates, changes and new features to all stakeholders
Qualifications
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- 3+ years as a NetSuite Administrator (Certification Preferred)
- Strong understanding of NetSuite modules, workflows, 3rd party add-ons, and customization
- Proven experience in integrating newly acquired businesses into an existing NetSuite platform
- Excellent data management and analytical skills
- Strong project management skills with the ability to manage multiple projects simultaneously
- Experience managing integrations to NetSuite with applications such as Shopify, FarApp, Celigo.
- Ability to work independently and as part of a team in a fast-paced environment
Job Type: Full-time
Pay: From $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Experience:
- Netsuite: 3 years (Required)
- ERP systems: 3 years (Required)
Ability to Commute:
Work Location: In person