LEASING AGENT
Scope and Purpose: To assist the Property Manager with the day-to-day operations of the property, with primary emphasis on leasing apartments and maintaining good tenant relations.
Duties and Responsibilities:
- Greet and assist current and prospective residents
- Develop full knowledge of information required for the rental application, screening processes, rental policies, lease terms, and community policies
- Show apartments to prospects
- Prepare leases and other paperwork to be signed
- File and maintain resident files
- Receive maintenance requests from current residents
- Advertise available apartments through various on-line channels, as directed by the Property Manager
- Secret shop competitor’s apartment communities
- Conduct check-ins for new residents
- Develop and maintain knowledge of current rental rates, sizes, locations and all amenities of the property/property group
- Assist the Property Manager with pre-inspections
- Assist with turnovers and be available to work longer hours during major lease-up and turnover seasons
- Participate in required Grace Hill educational training
- Perform various property-related tasks that may include: post resident notices and water bills, prepare property newsletter, plan special events for residents
- Work Saturday hours for weekend showings, as needed
- Assist the Property Manager in collection of delinquent rents
- Report unusual or extraordinary circumstances about the property or residents to the Property Manager
- Must follow established company policies and those outlined in the Employee Handbook.
- All duties and responsibilities of the Leasing Agent may be changed, added, or altered in anyway by Property Manager and/or Management. The list above is in no way inclusive of all duties, however only represents the basic job responsibilities.
Qualifications:
- Possess a pleasant, friendly, customer-service oriented personality with ability to work with, understand, and respond to residents, employees, and persons of all ethnic and family backgrounds.
- Ability to maintain a professional appearance and attitude at all times.
- Possess basic sales skills and/or have 1-2 years of sales experience.
- Basic knowledge of Excel and Word.
- Ability to organize and prioritize to meet appointment times & deadlines.
- Be hard working and specific to detail in a fast-paced environment.
Compensation:
- Hourly wage is based on qualifications and experience.
Job Type: Part-time
Pay: $12.00 per hour
Schedule:
Ability to commute/relocate:
- Lawrence, KS 66044: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person