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Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accurate information and timely service
- Answer phone calls, respond to inquiries, and provide information about the company and its process.
- Handle guest requests and complaints promptly and efficiently
- Process payments, maintain accurate records, and balance books
- Assist with consultations, including booking and modifying reservations as needed
- Maintain a clean and organized front desk area and showroom
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Proficient in using computerized systems for order entry, data entry, and file management
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Ability to work well under pressure and handle difficult situations with professionalism
- Knowledge of QuickBooks is a plus
- Familiarity with dental receptionist duties is a plus
We offer competitive pay based on experience.
To apply, please submit your resume highlighting relevant experience to be considered for this position.
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Job Type: Full-time
Pay: $36,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Ability to Relocate:
- Fairfax, VA 22031: Relocate before starting work (Required)
Work Location: In person