Field Application Engineer (FAE)
Job Details
- Field troubleshooting and debugging of Electromechanical systems in EVSE’s.
- Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures.
- Analyze customer service tickets and initiate service calls.
- Update and maintain service logs.
- Schedule and supervise HW and SW upgrades.
Characteristics of Interest to The Hiring Manager
- Good background in AC power wiring and installation.
- Comfortable working with wiring, installation and diagnosis of 3-phase AC power connections.
- Experience in updating firmware for Linux kernel devices.
- CAN bus, RS-485 experience a plus.
Related Requirements:
- Typically requires around 2 years of related experience in EVSEs or Electrical Power products.
- Demonstrated skills and experience in the areas of electrical wiring, product reliability, testing, or quality engineering.
- Electric Vehicle systems/components experience. RESS, motor, motor controllers, charging systems, high voltage, Lithium battery and/or EV/HEV control system.
- Must be capable of handling and deciding on field related issues to minimize downtime.
- Demonstrated skill in communicating complex concepts to others in a clear, concise, and understandable manner.
- Domestic travel required ~20%.
Education Requirements:
- Bachelor’s Degree in Engineering or related technical field is Required.
Other Requirements:
- Must be able to lift up to 50 pounds