Hours are 3:30 pm-6pm M-F and 9 am-12 pm on Saturdays.
Branch Lobby Hours:
Monday - Friday 8:00am to 4:30pm
Saturday 9am to 12pm
Branch Drive-Up Hours:
Monday - Friday 7:30am - 6:00pm
Saturday 9am to 12pm
Job Summary:
Mid America Bank seeks a skilled, motivated, and community-driven individual to join our team! The Teller is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.
Essential Functions:
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Safely and accurately process customers' routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
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Issue negotiable items such as cashier's checks
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Provide customers access to their safe deposit box
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Complete customers' special requests as needed
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Maintain supply of cash and currency in personal cash drawer
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Count personal cash drawer at the end of each shift to make sure it balances
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Reconcile personal cash drawer in the event drawer does not balance
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Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
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Answer customers' basic inquiries about their accounts
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Promote the bank's products and services based on customers' needs
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Comply with bank operations and security procedures
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Maintain confidentiality of customer and bank operations information
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Meet all deadlines of any assigned training
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Other duties as assigned by supervisor
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High school diploma or educational equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment
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Prefer previous experience in customer service or cash handling positions
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Years of experience may be substituted for education requirements or related work experience