New Scotland Physical Therapy
Open Position: Medical Office Administrator
Job Type: Part to Full- Time
Come join our family of wellness advocates and make a difference in the lives of others!!
About New Scotland Physical Therapy:
Founded in 2011, New Scotland Physical Therapy, LLC is an outpatient physical therapy clinic located in the Town of New Scotland. It provides physical therapy and wellness services to the community that aim to promote healing and recovery from injury, address acute and chronic pain, as well as provides education services to promote overall health, wellness, and injury prevention. New Scotland PT is a place where employees and patients thrive throughout the rehabilitation process and become stewards of health and wellness. We provide exceptional, hands-on physical therapy services in a manner that makes the individual feel like they have joined a family of advocates for their overall wellbeing. In addition, New Scotland PT has expanded to be a resource for chiropractic care, yoga, and community outreach services.
Office Assistant Job Description:
New Scotland Physical Therapy is seeking a part to full time Medical Office Administrator who will work collaboratively with the CEO/Owner, clinicians, as well as other Medical Office Administrator to help guide the company’s workflow strategy, assist with the organization of essential business processes and marketing functions, as well as manage front desk/clerical duties. Front desk/clerical duties include providing customer service via phone and in-person, assisting with patient scheduling and intake, verifying insurance, collecting co-payment, and working collaboratively with the team.
Duties and responsibilities:
- Manage communications with customers, vendors, physician offices, insurance companies and strategic partners on a daily basis and when CEO is not available
- Understand plan of patient care and communicate with physical therapists
- Assist in administrative operations of the company, specifically IT and marketing
- Work closely with the Chief Executive Officer on all matters related to the business
- Evaluate company’s operational and marketing structures to provide feedback for continuous improvements of operating efficiencies.
- Assist CEO in creation, improvement, implementation and enforcement of policies and procedures of the organization that will improve operational and financial effectiveness of the company.
- Manage EMR (Electronic Medical Records) system to ensure accuracy of information and effectiveness to ensure optimal customer service.
- Provides a high level of patient customer service
Competencies:
- Excellent writing skills
- Collaborative
- Operate in a fast-paced environment without being overwhelmed
- Good listener
- Sense of humor
- Communicates effectively
- Problem solver
- Team mindset
- Customer oriented
Qualifications:
- Bachelor’s degree preferred but not mandatory
- Office administration and management experience preferred
- Experience in healthcare preferable
- Experience with creating and implementing marketing initiatives
Benefits:
- Flexible schedule
- PTO
- Excellent work environment – health and wellness oriented
Salary:
- Pay negotiable based on experience.
Job Types: Part-time, Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Physical & Rehabilitation Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Slingerlands, NY 12159: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person