Position Summary
The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This
position is responsible for pre-registering patients with pre-scheduled services.
Essential Position Responsibilities
- Maintain effective working relationships with internal and external clients
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Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
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Enter collected information into appropriate software system
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Verify insurance eligibility and benefits
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Review information entered into electronic medical record and billing software to ensure accuracy
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Other duties, as assigned
Qualifications
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Education: High school diploma or GED
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Licensure and Certifications: N/A
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Experience: Previous experience with medical billing, coding, or preferred.
Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.