KEY RESPONSIBILITIES:
1. Oversees, manages, and organizes all facets of event operations, encompassing event coordination and services, staffing, security, crowd and risk management, as well as coordination with police, fire, safety personnel, event production, AV, broadcast and conversion.
2. Orchestrates large-scale events characterized by complexity and high volume, such as KSU Athletic events, concerts, campus activities, and external events.
3. Generates and evaluates event diagrams, spreadsheets, timelines, quotes, and crowd management plans to ensure the seamless and efficient execution of events.
4. Ensures the effective execution of event coordination activities by formulating operating procedures aligned with industry standards, tailored to the facility's specific requirements, and in
harmony with the goals of our clients. Implement operational policies and procedures within the event services and coordination departments, overseeing and ensuring compliance. 5. Assesses event operations, establishing systems to gauge client satisfaction. Adapts services based on client feedback and collaborate with department leadership to enhance procedures, ensuring the continual improvement of the quality and effectiveness of event operations.
6. Offers leadership, mentorship, inspiration, and guidance to student employees while supervising the activities of the Event Logistics team. Plans, organizes, and delegates day-to-day responsibilities for student employees to assist and support event service needs.
7. Facilitates seamless communication and collaboration among event services, operations, event coordination, and production teams to ensure the successful execution of high-quality events.
8. Organizes department and staff meetings. Develops and maintains a harmonious working relationship with all other departments.
9. Assists in the management of venue calendars, balancing the needs and timelines of venue tenants, partners, existing clients, and new clients.
10. Contributes to the entertainment booking process through research, scheduling, contract preparation, budget management, and relationship building.
11. Serves as Manager on Duty for events on a rotational basis.