We offer
HOERBIGER SERVICE INC (HSI) is seeking a Key Account Manager for our growing organization. HSI provides maintenance and repair services to users of industrial reciprocating compressors across multiple industries, including natural gas and process gas (refinery, petrochemical and industrial gas) accounts.
The Key Account Manager is responsible to drive the front end of the customer experience to maximize return for the customers and deliver greater visibility, efficiency and high value/profit for the company. Develop relationship to transition HOERBIGER from a supplier into a partner by transferring transaction product sales in to business results. The Key Account Manager will be instrumental in maintaining a strong profitable position with natural gas customers while driving growth in the process gas market.
Candidates must have technical experience working with rotating or reciprocating machinery in the oil/gas market, as well as a proven record of success selling in the oil/gas market in the region.
Requirements
- Meet sales targets in terms of growth and profitability
- Prepare for customer visits and follow-up with visit reports in CRM and action plans to achieve business results
- Expand and strengthen the customer base and relationship; identify and develop management contacts
- Analyze and identify potential development opportunities for HOERBIGER, serving as the Voice of the Customer
- Develop and manage a strong CRM opportunity funnel and balanced order profile for assigned accounts.
- Support regularly the sales forecast, Sale & Operational Planning process
- Identify maintenance schedule and consult with customer to develop budget for planned maintenance.
- Support and execute marketing campaigns and initiative development, roll-out and active follow-up
- Identify and convert customers to performance and long-term contracts for parts and services, capturing or protecting market share.
- Actively target “Win Back” customers, focusing on key profitable competitor business
- Support both HOERBIGER operations and customers with clear communication and relationship management
- Provide structured lost-order analysis (recording reasons for rejection)
- Document the competitive situation and the market price level at the customer
What you should bring with you
- Engineering Component (higher technical school, Bachelor’s Degree or solid industry experience)
- Demonstrated success in a similar sales role; minimum five years practical experience
- Passion for the customer and desire to succeed through team-work
- Customer-centric mentality where ‘a promise is a promise’
- Excellent communication and negotiation skills
- Basic understanding of financial reports
- Willing to travel extensively (>50%)
- Valid TX Driver License
Company Profile
The HOERBIGER brand is synonymous with components and services providing high customer value in compressors, industrial engines and turbines, automotive drivetrains, and multifaceted mechanical engineering applications.
Start your Adventure! HOERBIGER offers a dynamic, continually changing work environment with opportunity for advancement. Our robust benefits package includes: Medical/Dental/Vision insurance, Short & Long Term Disability coverage, Life Insurance, FSA & HSA, Paid Vacation, Eleven paid Holidays per year, Paid Sick Days, Annual Bonus, Tuition Reimbursement, 401(k) Retirement Plan with matching contributions.
HOERBIGER is an Equal Opportunity Employer. Drug Free Workplace.
Job Reference: US00666