Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist in answering phone calls and taking reservations
- Manage waitlists and ensure efficient seating arrangements
- Maintain cleanliness and organization of the host station
- Communicate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, concerns, and complaints with professionalism and resolve issues promptly
- Provide accurate wait time estimates to guests during peak hours
Experience:
- Previous experience in guest services or hospitality preferred
- Familiarity with Toast POS system is a plus
- Excellent phone etiquette and communication skills
- Ability to multitask and work well under pressure
- Strong organizational skills and attention to detail
- Ability to work collaboratively as part of a team
If you are passionate about providing exceptional customer service in a restaurant setting, we invite you to apply for the position of Host/Host. Join our team and be part of creating memorable dining experiences for our guests.
Job Type: Part-time
Pay: $16.00 - $19.74 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends only
Ability to Commute:
- Irvine, CA 92602 (Required)
Work Location: In person