Job description
The Person
We are on the lookout for bilingual (English / Spanish) speaking individuals who will put our customers at the heart of everything they do. A person who ensures that they receive top-notch service every time.
Skills
You need to have an eye for detail and accuracy, great organizational skills, and provide excellent customer service both in person and over the phone. Must be computer literate and a fast learner.
The Role
Reporting to the Office Manager, you will assist customers at the register as well as over the phone while maintaining a high level of register security. Whatever our customers need, whenever they need it, you will help them through the process. You will also support the sales staff as well as the Customer Service department when required. An additional job function will be to assist in the many programs that Percy’s offers- Keying batches of new sales orders, contacting customers to schedule deliveries, maintaining updates on each customer, commenting on their progress as well as entering warranty information on our vendor websites after the product has been delivered.
Full Time Positions Available
Starting Hourly Rate – 23.00 dollars per hour.
Other full-time benefits include:
- Employer contributions to Health, Dental, and Vision Insurance after 90 days
- 401(k) + Employer match
- Progressive Paid Time Off program
- Paid Holidays
- Flexible Spending Accounts
- Short term disability & life insurance.
- Employee discount on merchandise.
Candidates must be fully flexible, weekend working required. Mandatory background check & drug testing required.
If you feel you are the right candidate, please apply with an up to date copy of your resume.
Experience:
- Customer Service: 5 years (Preferred)
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 5 years (Required)
Work Location: In person