*Bilingual Customer
ervice & Sales Representatives* *
sition Av
- able*
*HTX Strategies is seeking a
Bilingual Custome
entati
able to respond
- inquiries to cli
- s, provide superb
ustomer servi
dditional
- istance. HTX Strategies provides grow
g opportuni
- s for candidates that excel in Cust
er Service and Sales.
- serve some of the largest b
ds in the telecommunicat
n industry. This is a fun, challenging opportunity for those that seek personal and professional development.*
*Your responsibilities will include the following:*
* *Ability to navigate through applications including salesforce and other software's*
* *Ability to work and respond to customer issues/complaints*
* *Provide assistance to new customers*
* *Up-sell to existing eligible customers*
* *Selling to existing and new customers*
* *Respond to customer requests in a timely fashion*
* *Track customer calls and client meetings for reporting purposes*
* *Memorizing training script and maintain client product knowledge*
* *Be open to receptive feedback and must be willing to change and improve behavior*
* *Provide an exceptional customer service experience*
* *Adhere to compliance regulations*
*Job Requirements:*
* *Bilingual Candidates and experience using both languages in a professional capacity is preferred*
* *Excellent communication skills in both languages*
* *Willingness to learn and to take on new challenges*
* *Professional, courteous, and forbearing*
* *Active listening skills and attention to detail*
* *High school diploma, GED, or equivalent, Associates or Bachelors degree*
* *Computer literate*
* *Proven experience as a customer service sales representative, customer support representative, or similar*
Job Type: Full-time
Pay: $800.00 - $1,500.00 per week
Benefits:
* Professional development assistance
Experience level:
* No experience needed
Shift:
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Required)
License/Certification:
* Driver's License (Required)
Work Location: In person