Would you like to work in the pharmaceutical industry for a well established and global pharmaceutical company at one of their sites in the greater Allentown, Pennsylvania area? Our client is looking for a hard working Contract Specialist to join and grow with their team.
- Liaises with Field Sales in processing US Vaporizer contract requests according to approval procedures established by the business
- Ensures complete set up and tracking of all vaporizer agreements to include customers, terms, asset information in internal contract systems (Salesforce CRM) and related files
- Documents any changes or modifications of the vaporizer agreement and ensures updates and supporting documents are properly stored
- Reconciles vaporizer agreements and related customer data on a monthly basis
- Ensures all vaporizers sent to US customers are supported by an active customer agreement
- Creates monthly reporting for contract compliance measurement and expirations
- Assists in the management of expiring agreements via reporting, processing renewals and assisting sales team in the renewal process
- Maintains accountability for key customer entities, such as National GPOs and IDN's, in relation to vaporizer agreements and performs updates as needed
- Prepares ad-hoc analysis related to contract data to support sales activities
- Performs monthly contract compliance measurement activities and prepares reporting to support these activities
- Work with field sales, finance, and customers to perform issues and resolve disputes related to issued invoicing
- Monitors payments and reconciles payment activity to open invoices and processes necessary adjustments
- Assists Vaporizer Operations team by providing support related to performing activities around Vaporizer Lifecycle Management including processing customer orders, arranging for installations of assets, processing customer complaints, issuing RMAs, processing asset transfers and write offs, and coordinating the repair and redeployment of vaporizers
- Assists with the creation and maintenance of department SOPs
Education/Experience
- Bachelor’s degree in Business, Finance, Supply Chain or an equivalent combination of education and relevant experience in a role utilizing customer service, contract administration, financial analysis, or business operations skills
- Demonstrated advanced experience with Microsoft Excel. Pivots, lookups, and knowledge of advanced formulas is a must as well as proficiency in other Office products
- Well-developed knowledge of Salesforce CRM
- Hands on knowledge and experience in contract operations highly preferred
- Prior GMP experience and experience working with Class II medical devices beneficial
- GPO and related pharmaceutical or healthcare contract experience a plus
#GIHP1
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Bethlehem, PA: Relocate before starting work (Required)
Work Location: In person