Prime Source Technologies (PST), is a CMMI Level III-Dev appraised, ISO 9001:2015, ISO 20000-1:2011, and ISO 27001:2013 business with over 16 years of experience supporting Federal, State, Local and Commercial customers. We are a growing organization looking for talented professionals to join our team and grow with us.
PST offers extremely competitive salaries and excellent benefits including comprehensive insurance (healthcare, dental, eye, life, short/long-term disability), flexible spending accounts, paid vacation/sick leave, tuition assistance and company matching 401K plan.
PST is seeking Tier I Helpdesk Support Professionals to support the LAN Technology Support Office (LTSO) for the United States Census Bureau in Suitland, MD.
Responsibilities:
Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.