Kids Center for Pediatric Therapies is a non-profit outpatient therapy center providing physical, occupational and speech therapies along with medical nutrition, groups, and specialized clinics for more than 1,000 children and families each year. For more than 65 years we have been dedicated to fulfilling our mission to empower children with physical, behavioral, and intellectual challenges to reach their full potential through comprehensive medical therapies, regardless of a family’s capacity to afford the full cost of care. Our transformative care inspires our children and their families to live with confidence, joy, and hope for the future. Kids Center is searching for an experienced Project Coordinator to join the team.
Job description:
The Lead Scheduler is responsible for managing intake of new patients: obtaining intake paperwork including appropriate referrals, scheduling initial evaluations; and scheduling ongoing appointments. He or she will work closely and collaboratively with the Therapy Department Heads and Senior Leadership in Program Services to maintain efficiencies in scheduling. The Lead Scheduler will engage with all therapy providers and the insurance prior authorization team to maximize scheduling and coordinate care for our patients.
Specific job duties include:
· Working with Program Services Leadership to keep therapy schedules full
· Managing patient communications related to scheduling (phone, email, and text)
· Scheduling initial appointments for outpatient therapy services
· Coordinating appointments for multiple services
· Maintain awareness of specialties, assignments, and availability of the therapy team
· Entering client data into the EMR system
· Review and respond to scheduling communication therapists, supervisors, and support personnel
· Manage the master scheduling sheet that includes multiple lists of patients waiting for services
· Working closely with the prior authorization team to assure receiving physician orders and insurance authorization prior to beginning services
· Front Desk Coverage (back up coverage on occasion)
· Other duties as assigned by Senior Leadership/scheduling supervisor
Job Type: Full-time
Pay: From $47,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Scheduling: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Ability to Commute:
- Louisville, KY 40217 (Required)
Ability to Relocate:
- Louisville, KY 40217: Relocate before starting work (Required)
Work Location: In person