Seeking Applicants in the Silver Spring, Maryland Market Only!!!
Position Purpose:
Our Schedulers are responsible for scheduling clients for Home Health/Hospice services with clinician continuity. Identifies client need and schedules clinicians with the appropriate competencies to match client level of care. The Scheduler is expected to exercise judgement in determining the most effective and efficient method of scheduling and rescheduling patients. Provide optimal levels of communication with patients, clinicians, clinical managers, physicians, and homecare coordinators. May also provide coverage for multiple sites and/or Hospice support.
Position Highlights:
- The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time, as the scope of the job may change as necessitated by business demands.
- Ensures scheduling is performed in accordance with defined policies and procedures.
- Coordinate schedules and facilitate processes for assigning clinicians to clients based on client need and caregiver continuity.
- Strives to achieve continuity of clinicians at client’s home by scheduling no more than three different clinicians per discipline and episode, as much as reasonably possible.
- Create and maintain daily schedules for all disciplines.
- Perform initial Welcome call with clients to confirm demographics and arrange admission visit within 48hrs.
- Communicates with clients regarding delays in physician ordered services.
- Assigns initial visit, and complete subsequent visit workflow.
Benefits:
- Day 1 Benefits - Health, dental and vision insurance
- Daily Pay
- Employee Referral Reward Program
- Tuition Reimbursement
- 403b
- Generous paid time off
- Comprehensive orientation
Minimum Qualifications:
- High School Diploma or GED required, Associate degree preferred.
- Healthcare experience preferred.
- 1-2 years of scheduling experience in a health care setting preferred.
- Demonstrates understanding and interpretation of Medical Terminology.
- Must be able to communicate effectively with internal and external customers.
- Ability to type 50 wpm and be proficient in Microsoft office products, including Outlook, Excel, and Word.
- Working knowledge of standard office equipment.
Apply Today!!!
Job Type: Full-time
Benefits:
Application Question(s):
- Are you able to complete Orientation/Training Monday-Friday for 1-2 weeks?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Home Care /Hospice Scheduler: 1 year (Preferred)
- Epic: 1 year (Required)
Location:
- Silver Spring, MD (Required)
Work Location: Remote