Since 1947, Russett Southwest has been a trusted provider of heating and air conditioning services in Tucson and its surrounding areas. Our foundation is built upon integrity, honesty, and a relentless commitment to customer satisfaction. As a family-operated business, we hold strong family values close to heart, extending our dedication to exceptional service to every member of our community.
At Russett Southwest, we pride ourselves on our transparent approach to business. We firmly believe in providing genuine assistance without the use of high-pressure sales tactics, commissioned salespeople, or upselling schemes. Instead, we prioritize fostering meaningful relationships with our customers. We're here to address all your inquiries, guide you through heating and cooling options, and offer flexible financing solutions tailored to your needs.
If you're passionate about delivering top-notch service and want to be part of a team that values integrity, honesty, and community, we invite you to explore career opportunities with Russett Southwest. Join us in ensuring every home is a comfortable sanctuary, all year round.
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RESIDENTIAL SERVICE TECH POSITION PURPOSE*
The Residential HVAC Technician is responsible for inspecting, maintaining, troubleshooting, and repairing residential and light commercial HVAC systems. This role focuses on ensuring the optimal performance and longevity of existing HVAC equipment while giving the homeowners all options to decide what is best for them. All while providing the best customer service in the industry.
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RESPONSIBILITIES*
System Inspection: Conduct thorough inspections of residential HVAC systems, including furnaces, air conditioning units, heat pumps, communicating systems, mini splits, zone damper systems and ventilation systems. Preventive Maintenance: Perform scheduled preventive maintenance tasks, such as cleaning coils, changing filters, and checking electrical connections to the manufacturer's specifications to ensure system efficiency and reliability.
Repairs: Diagnose and troubleshoot HVAC system issues, including component failures, leaks, electrical problems, and refrigerant issues. Perform necessary repairs to restore proper operation.
Part Replacement: Replace faulty or worn-out components, such as motors, capacitors, fans, thermostats, and valves, to ensure system functionality.
Refrigerant Handling: Properly handle and recharge refrigerants, following EPA regulations and best practices.
Documentation: With the use of Service Titan, we maintain detailed records and pictures of all maintenance and repair work, including service reports, parts used, and system specifications. (Service Titan experience is a plus but not necessary.)
Customer Interaction: Communicate with homeowners professionally, explaining maintenance and repair needs, providing cost estimates, and ensuring customer satisfaction.
Safety: Adhere to safety protocols and guidelines to maintain a safe working environment for oneself and others.
Continued Education: Stay informed about industry updates, new technologies, and best practices through ongoing training and professional development.
Qualifications: High school diploma or equivalent. EPA license. Strong mechanical and troubleshooting skills. Read and understand diagrams Excellent customer service and communication skills. Ability to work independently and efficiently. Valid driver's license and clean driving record.
Tools Requirements: Gauges, refrigerant scale, amp meter, mega ohm, leak detector, flaring tool, and basic hand tools. (Not all tools are required to start but you will be required to have them before your 90 day evaluation period ends.)
Physical Requirements: Ability to lift and carry equipment and tools up to 80lbs and/or awkward shapes. Comfortable working in various weather conditions, including outdoor exposure. Physical stamina for extended periods of standing, bending, and kneeling.
Work Environment: Work primarily in residential homes, interacting with homeowners. Confined spaces, attics, crawl spaces, and basements.
Pay: $40,000.00 - $100,000.00 per year