Join Munie Greencare Professionals as an Account Manager!
At Munie Greencare Professionals, we’ve been building our reputation on customer satisfaction since 1980. As one of the nation’s top 150 Green Industry Companies, we operate in nine states, delivering excellence in grounds maintenance, turf care, and turf contracting. Our success is driven by our commitment to safety, innovation, and continuous improvement through training and proprietary techniques. If you're passionate about creating lasting relationships and driving success, we want you on our team!
Account Manager
SUMMARY OF POSITION As an Account Manager, you will be the key point of contact for our valued clients, fostering long-term relationships and ensuring the seamless delivery of our services. You will connect with key business executives and stakeholders, working closely with cross-functional teams to meet and exceed customer expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead and manage all customer-specific matters.
- Ensure all work aligns with contract specifications.
- Drive new business relationships and initiatives.
- Build and maintain strong, long-lasting customer relationships.
- Develop trusted advisor relationships with key stakeholders and executive sponsors.
- Ensure timely and successful delivery of solutions based on customer needs and objectives.
- Communicate progress of initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Identify and grow opportunities within your territory, collaborating with sales teams for growth attainment.
- Manage and communicate with superintendents and foremen to enhance customer satisfaction.
- Foster excellent on-site relations with clients, contractors, and subcontractors.
- Promote a culture of safety as our top priority.
- Represent our company positively at all times.
- Maximize client satisfaction, upsells, and renewals by serving as the main field contact.
- Conduct walk-through inspections with clients, documenting findings.
- Prepare proposals for new work.
- Inform leadership of potential issues and concerns.
- Stay updated on new practices in the green industry.
PHYSICAL DEMANDS/WORK CONDITIONS
- Stand, walk, and sit unassisted for up to 12 hours per day.
- Work outdoors in all weather conditions.
- Work 50-65 hours per week during peak season.
- Work up to 6 days per week as needed.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Proven experience in account management or a similar role.
- Excellent communication, presentation, and influence skills at all organizational levels.
- Ability to deliver client-focused solutions based on customer needs.
- Strong project management skills with attention to detail.
- Minimum of 2 years of experience in a similar position.
- Valid driver’s license with a good driving record.
- Basic understanding of plant disorders, mechanical difficulties, and other project-specific knowledge.
- Proficiency in spoken and written English.
- Knowledge of general estimating procedures.
- Ability to prepare clear reports and presentations.
- Strong financial and management application skills.
- Working knowledge of Microsoft systems.
Why Join Us? Munie Greencare Professionals is a place where your passion for customer relationships and excellence can truly thrive. We believe in the growth and development of our team members and offer a collaborative environment where you can make a real impact. Take the next step in your career by applying today and become a part of our legacy of excellence!
Apply now to join a team where your success is our priority!
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Munie Greencare Professionals maintains a drug-free workplace. As part of our employment process, all candidates must undergo a drug screening prior to employment. Compliance with this requirement is mandatory. Do you understand?
Yes or No
Education:
Ability to Commute:
- Caseyville, IL 62232 (Required)
Ability to Relocate:
- Caseyville, IL 62232: Relocate before starting work (Required)
Work Location: In person