Columbia Allergy is looking for a strong candidate to fill a Patient Care Coordinator position at our Bellevue,WA.This is a full-time position working 5 days a week, Monday - Friday.
Ideal candidates will have 1-2 years of medical front desk. The perfect candidate would be dependable, team player, comfortable working with patients of all ages, motivated, possess integrity and strong interpersonal communication skills.
Responsibilities and Duties:
Greeting patients and visitors in the clinic and over the phone
Check patients in and out of their appointments
Scheduling new and established patients
Coordinating referrals from other doctors
Checking patients insurance benefits and obtaining insurance authorizations and referrals
Maintain patient accounts by updating personal and insurance information
Collecting co-pays and account balances
Protects patients' rights by maintaining confidentiality of personal, health and financial information Use of Electronic Medical Record (EMR) system
Qualifications and Skills:
High School diploma or equivalent
Minimum 1-2 years experience working the front desk at a medical clinic preferred
Work experience as Medical Assistant is preferred but not required
Experience working with Asthma and Allergy preferred but not required
Strong computer skills and knowledge working with Google Docs, PDF programs & EHR
Reliable transportation
Strong attention to detail
Professional demeanor with a focus on accurate, efficient and comprehensive patient care and customer service
Ability to multitask effectively
Excellent written and verbal communication skills
Punctual and reliable attendance
Kind, upbeat, and positive attitude
Self-motivated, with the ability to work both independently and cooperatively as a team member
Experience with obtaining patient insurance benefits and prior authorizations
Knowledge of processing incoming referrals from outside sources
Proficient typing skills
COVID-19 considerations:
To keep our employees and patients safe we have install plastic barriers at our clinics. We also provide masks, gloves and hand sanitizer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person