SUMMARY of POSITION
The primary function of a Guest Room Attendant is to assure the overall success of the hotel by meeting or exceeding the guest expectation for public area cleanliness and by assisting in the delivery of guest service. The Guest Room Attendant must ensure guest satisfaction through public area cleanliness and attention to our guests needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as needed or assigned.
o Remove used bed linens and replaces with clean linens daily.
o Remove soiled bath linens and replaces with clean linens as needed.
o Clean bathroom area to Company & Brand standards.
o Check fixtures; television, radio, food preparations equipment and heating/cooling unit for proper operation.
o Assures all amenities and guest supplies are present in room and replaces as needed.
o Dust all surfaces daily. Vacuums room carpet daily.
o Report status of rooms in assigned manner for reselling.
o Perform deep or occasional cleaning as assigned.
o Ensure that guest rooms are within the standards of Yonah Capital and Brand standards.
o Write maintenance orders as needed.
o Turn in articles left in rooms to management for "Lost and Found" handling following hotel procedures.
o Maintain safe working conditions and security within department and hotel.
o Follow all safety rules and procedures. Takes corrective action where required to improve safety of work areas.
o Maintain security of keys and rooms in assigned section.
o Report all "Do Not Disturb” or bolted rooms to supervisor daily.
o Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
o Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Weekends as needed
Ability to Relocate:
- Conyers, GA 30013: Relocate before starting work (Required)
Work Location: In person