The Marina Manager oversees daily operations, manages a dynamic team and ensure excellent service provided to boaters and guests. Ensuring the safety of employees and visitors is a top priority, with a focus on prompt incident reporting and workers' compensation accuracy. This role collaborates on facility maintenance, emphasizing a consistently safe and aesthetically pleasing environment. The Marina Manager will support the financial performance of the property through operational excellence, slip revenue and controlling expenses. A successful Marina Manager will be a detail oriented, posses strong leadership skills, and find passion in customer service.
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Coordinates and oversees the day-to-day operation of the marina
- Conducts operational audits and compliance tasks.
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Responsible for oversight of the teammates including interviewing, training, and development.
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Prioritize and uphold the safety of employees, customers, customer guests, tenants, and visiting clientele, ensuring the prompt and accurate filing of incident reports and workers' compensation injuries.
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Collaborate on the execution of maintenance tasks across the facilities, guaranteeing that the property and equipment are consistently maintained at a safe, acceptable, and aesthetically pleasing level.
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Demonstrate effective management skills and deliver an exceptional level of courteous sales and guest relations, employing a high level of diplomacy with customers, customer guests, tenants, and visiting clientele to consistently sustain and optimize satisfaction.
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Utilize social media and available technology to actively promote the marina, engaging with potential prospects. Employ the Company's marina management software to generate sales and occupancy reports, closely monitoring results.
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Engage proactively in the slip rental process, including the generation and monitoring of traffic, renting slips, qualifying prospects, preparing rental agreements, and completing move-in procedures in strict adherence to established policies and procedures.
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Assists the with the coordination, marketing, and management of all special events on property. Proactively seeks ways to promote the Marina to maximize its potential.
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Oversees the lease renewal program, managing the communication and notification process, and assisting with slip turnovers as necessary
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Supports the achievement of financial results through operational decisions, payroll and expense management, and slip revenue
About You:
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Bachelor's degree in business administration, hospitality management, or a related field (preferred).
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Experience with marina operations or hospitality preferable.
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Proven experience in office management or a similar administrative role.
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Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
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Excellent communication and interpersonal skills, with a customer-centric approach.
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Proficiency in using office software and tools, including MS Office suite and database management systems.
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Knowledge of marina operations, boating regulations, and safety protocols (preferred).
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Ability to work independently, take initiative, and solve problems proactively.
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Flexibility to work weekends, holidays, and occasional evenings as per marina requirements.
Why Oasis?
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Medical, Dental and Vision Insurance for Full Time Teammates
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Paid Time Off for Full Time Teammates
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401K plus matching for Full Time Teammates
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Training
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Great company culture with growth and upward mobility
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Company Values focused on Trust, Action, Service Growth and Purpose
About Oasis Marinas:
Founded in 2014 and based in Annapolis, Maryland, Oasis Marinas (Company) is the premier third-party marina management company in the United States, providing marina owners support across all aspects of marina management while ensuring boaters receive consistent, quality service and experiences. Oasis Marinas was founded by a team of boat owners with deep industry knowledge in facilities management, hospitality, and marketing; the company’s senior management team has decades of experience and a passion for hospitality. At present, Oasis manages multiple marinas across the United States and has an extensive pipeline for additional managed marinas and marina development and consulting projects.