This role is primarily responsible for providing Breast Prosthesis, post-mastectomy services, and compression garment fittings to patients in a clinic setting.This role is primarily responsible for providing Breast Prosthesis, post-mastectomy services, and compression garment fittings to patients in a clinic setting.
Qualifications: To perform this job successfully, an individual must have the knowledge, skill, and/or ability of the requirements below.
- Provides customer service to clinics, physicians, therapists, and patients
- Responsible for the proper fit of a compression and or mastectomy product being dispensed
- Ability to communicate effectively with patients who are in a fragile state
- Provides product application and education during the initial fitting and at any follow-up visits or calls
- Ability to make necessary product modifications to fit the patient according to the physicians order
- Coordinates with patients for follow-up fitting appointments as necessary
- Must be knowledgeable in the following areas:
- Use and care of the products
- Fitting problems and how to solve them
- Company’s services and availability
- Patient education and follow-up
- All patient-oriented paperwork
- Responds to questions, issues, and problems of moderate to complex scope
- Communicating effectively with team members and management
- Completes and submits accurate documentation, following all necessary compliance and regulatory processes
- Adheres to all internal corporate compliance guidelines and government healthcare regulations, in addition to the policies and procedures set forth by the clinic or hospital administration
- Maintain the company’s image and reputation at the highest level possible
- Conduct oneself in a professional and ethical manner
- Maintain a professional appearance
- Other duties as assigned
EDUCATION and/or EXPERIENCE: To perform this job successfully we an individual should have a GED or high school diploma and or experience working within a medical facility.
COMPUTER SKILLS: Strong PC Software and Web skills: MS Word, Excel, Outlook, and web-based tools.
LANGUAGE SKILLS: To perform this job successfully an individual must have the ability to use the English language properly in written and oral communication.
REASONING ABILITY: To perform this job successfully an individual must have the ability to solve problems. Also, an individual must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS: To perform this job successfully an individual must have the ability to sit, stand, walk, stoop, kneel, crouch, or reach during a workday. This position requires the ability to regularly lift and/or move 20 pounds and occasionally lift and/or move 30 pounds.
WORK ENVIRONMENT Job responsibilities performed within a clinic environment
#KinexHigh
Job Type: Part-time
Pay: $15.87 - $18.00 per hour
Benefits:
Schedule:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Medical: 1 year (Required)
Work Location: In person