<<<Hiring>>>
Title: Customer Service Representative
Contract
Location: Akron, OH
JOB DESCRIPTION:
Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements. Establishes and maintains files relating to collection activities. Uses basic skip tracing to locate delinquent customers. Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure. Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager.
Call Center experience
Ability to work independently
Must have a desire to educate and assist troubled customers
Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
Strong negotiation skills
Ability to understand complex processes
Must be able to easily adapt to change and embrace continuous improvement
Must be goal-oriented and self-motivated
- Must be comfortable using a computer and keyboard.
Interested please share your resume to - Cadykniran@gmail.com
Job Type: Contract
Pay: $18.99 - $22.87 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
- Akron, OH: Relocate before starting work (Required)
Work Location: On the road