At Sage Staffing we
re representing a successful RIA prac
ce in mid
- n Manh
- an who is lookin
- or a talented
ealth Management Oper
in their growing
nt to have ex
Fidelity cu
- dial platforms.
Our client
- a fast growing boutique wealth management firm locat
-
in New York City providing investm
t management and fi
- cial planning services to
hig
net worth clients. W
- re looking for a Wealth Management Operations Specialist
wh
ill play a key role in t
firm’s operations group. This RIA has
been named one of the Best Places to Work for Financial Advisers by InvestmentNews
in 2024 for the fourth year in a row.
*Wealth Management Operations Specialist Job Overview:*
This is a full-time opportunity in our New York City office. This role is an additional hire
to a growing team. The Client Operations Specialist will report to the Director of
Custodian Operations.
*Responsibilities:*
• Complete daily brokerage operations tasks/workflows to ensure that all
operational procedures and risk controls are followed, documented, and properly
maintained.
• Ability to identify opportunities for improving and automating everyday manual
processes, meeting deadlines, and paying close attention to detail.
• Communicating with clients on their accounts. Clear and courteous
communication is highly valued for success in the role.
• Provide accurate, timely, and effective support for clients, including processing
account paperwork and addressing client inquiries:
o Process and follow up on account paperwork, set up client accounts,
maintain client files and records, and generate appropriate statements and
reporting.
o Act promptly and effectively to address client inquiries and requests and
provide proactive communication and information, as appropriate.
Research and resolve problems and appropriately escalate opportunities
to the advisors/leaders.
o Complete cashiering responsibilities and ACH/wire/check requests.
o Provide ongoing account maintenance and review of new and existing
account activity.
• Build and maintain effective internal working relationships and support teamwork
in meeting company goals:
o Initiate and/or participate in projects and/or initiatives as appropriate with
the intent of continual improvement in processes, client experience, etc.
o Provide support to financial advisors, analysts and fellow operations
colleagues to meet client and firm needs.
o Assist with execution of the strategic vision/goals of the firm.
*Job Skills and Attributes of Wealth Management Operations Specialist:*
• High attention to detail skills
• Work well under pressure
• Open to feedback and training
• Positive can do attitude
• High sense of urgency as it relates to new client account creation and
management
• Strong written and communication skills
• Ability to adapt to shifting priorities, firm culture and style
• Ability to manage multiple workstreams and adhere to deadlines
• Excellent teamwork and communication skills
• Hold oneself accountable for work product
• Ability to work autonomously as well as with a team
*Ideal Candidates for Wealth Management Operations Specialist Will Have:*
• Bachelor’s degree
• 1-3 years of operations experience in a financial services firm or bank
• Prior experience at previous custodians (i.e., Schwab, Fidelity) a plus
• CRM experience, Advisor Engine CRM a plus
• Experience with Microsoft Office tools. Advanced excel skill is a plus.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
* 401(k)
* Health insurance
* Life insurance
Compensation package:
* Bonus opportunities
Weekly schedule:
* Monday to Friday
Work setting:
* In-person
* Office
Experience:
* Operations: 2 years (Required)
* Custodial (i.e. Schwab, Fidelity): 1 year (Required)
* Microsoft Office: 1 year (Required)
Ability to Commute:
* New York, NY 10165 (Preferred)
Ability to Relocate:
* New York, NY 10165: Relocate before starting work (Required)
Work Location: In person