Job Summary:
We are seeking a detail-oriented Guest Coordinator to join our team. The ideal candidate will be responsible for managing the front desk, scheduling appointments, providing exceptional customer service, managing customer experiences, and managing inventory.
Duties:
- Greet clients and visitors with a welcoming attitude
- Schedule appointments and manage the salon calendar efficiently
- Answer phone calls and respond to inquiries in a professional manner
- Assist with retail sales of R+CO product line
- Maintain inventory stock levels and ensure the salon is well-organized
- Utilize upselling techniques to promote salon services and products
- Operate cash register for transactions
- Communicate effectively with clients and salon staff
Experience:
The ideal candidate should possess:
- Tech savvy: comfortable using salon point of sale software and spreadsheets
- Adaptability: Ability to navigate unexpected situations
- Maintain a professional and polished appearance
- Strong phone etiquette and communication skills
- Excellent customer service and decision-making abilities
- Experience in retail sales preferred
- Proficiency in communicating clearly and professionally
- Familiarity with cash register operations
- Experience in managing stock levels
- Strong organizational skills
- Self-motivated
- Ability to clearly enforce salon policies with guests and employees
- Light cleaning and organization (must be able to lift over 25 pounds for unboxing shipments)
This position offers competitive pay and the opportunity to work in a fun and dynamic salon environment with opportunity to grow! If you meet the requirements and are passionate about being a part of a fun team environment, we would love to hear from you!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 32 per week
Benefits:
Shift:
Weekly day range:
Education:
- High school or equivalent (Required)
Shift availability:
Ability to Commute:
- Billings, MT 59102 (Required)
Ability to Relocate:
- Billings, MT 59102: Relocate before starting work (Required)
Work Location: In person