Patient Care Coordinator, Front Desk - Phoenix Access Surgery Center
As one of the nation's largest groups of physicians specializing in the care of patients with renal disease, Arizona Kidney Disease and Hypertension Center (AKDHC) has enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona since 1976. We are a professional medical association consisting of physicians and other vital support staff. To learn more about us, please visit our website: www.akdhc.com.
AKDHC values our employees’ time and efforts. Our commitment to your success is enhanced by competitive compensation, depending on experience, and an extensive benefits package including:
- Comprehensive health coverage: Medical, dental, and vision insurance subsidized at 70%-100%, depending on the plan the employee selects
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off and holidays, including 168 hours to start and more added for each year of employment with AKDHC
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Under the direction of the Office Coordinator, the Patient Care Coordinator, Front Desk will be responsible for performing general medical assistant functions in support of the care and treatment of patients while providing assistance to all office personnel as needed.
Your essential duties and responsibilities as the Patient Care Coordinator will include the following:
- Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.
- Schedule and process 24-hour blood pressure monitoring.
- Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients’ charts/EMR to include urine tests per Clinitek.
- Notify physician of changes in patient’s clinical status and/or abnormal test results.
- Draw patient’s blood, collect urine samples and process specimens for courier transport.
- Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.
- Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.
- Adhere to company policies and procedures and prioritize and complete day to day activities.
- Maintain office equipment, office, and medical supplies through efficient inventory management.
- Process Hospital Disposition Reports.
- Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed.
- Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files.
- Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI.
- Assist in the annual purging process of patient charts.
- May be required to report to alternate AKDHC worksites, as directed.
To be successful as a Patient Care Coordinator, you should have:
- Current certification as a Medical Assistant preferred or a diploma or certificate from a recognized course of study for preparing Medical Assistants preferred
- Excellent customer service and communication skills for interfacing with patients, staff, and outside vendors
- 1-2 years front/back office experience preferred
- Ability to support a pleasant, positive, and cooperative teamwork environment
- The successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax, and copier.
- Ability to multi-task and lift and/or move 50 pounds is essential.
Join us and be part of a team that is changing lives every day.
We would love to hear from you if you are ready to impact our patients' lives significantly and further your career! Join our dedicated team and be part of something extraordinary.
Arizona Kidney Disease and Hypertension Center (AKDHC) is an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person