About us
We are a busy private-practice health-care provider specializing in hearing care for the communities of Rockford, Belvidere and Lake Barrington, Illinois.
We are seeking a part-time (two days per week) patient care coordinator to staff the front office of our Rockford location. Minimal travel between locations is expected. We offer a competitive hourly wage, benefits, and a friendly, professional atmosphere with great culture.
Experience is important, but personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, we’d like to meet you:
- Friendly, warm, a people person – with the ability to convey that warmth, even on the telephone.
- Patient, compassionate, helpful – we serve predominantly elderly patients.
- Even tempered, calm, pleasant.
- Committed, dedicated, a great teammate, pitches in without being asked.
- Accurate, detailed oriented, organized, with high standards for a job well done.
- Accepts responsibility, always finds a constructive way to solve a problem.
- Accepts feedback with a positive attitude. Always looks for ways to grow and improve.
- Consistent punctual and reliable attendance.
These statements also describe the people you’ll be working with in our offices, and we’re committed to maintaining that culture.
Responsibilities of this role include:
- Warmly greeting patients and other visitors.
- Answering phones in a prompt and courteous manner.
- Converting calls into scheduled appointments.
- Entering and updating all patient information including Handling invoices, receiving funds and processing payments.
- Maintaining excellent working relationships with patients, vendors, colleagues, etc.
This isn’t just a job: it’s a commitment to a team serving a real purpose by helping people stay connected with their loved ones. If that appeals to you, please apply today!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 16 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Professional development assistance
Schedule:
Work setting:
- Clinic
- In-person
- Private practice
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Rockford, IL 61107 (Preferred)
Ability to Relocate:
- Rockford, IL 61107: Relocate before starting work (Required)
Work Location: In person