The UKG Timekeeping System Administrator position will be responsible for configuration, customization, and maintenance of the timekeeping system to align with company policies and procedures. This position provides customer service and education to all UKG timekeeping system users.
Duties/Responsibilities:
· Responsible for maintaining all aspects of the company timekeeping system within UKG Pro Workforce Management (WFM).
· Review and verify timekeeping records for 1,000+ employees, including weekly non-exempt and semi-monthly exempt pay cycles.
· Design, configure, and maintain timekeeping accruals, scheduling, pay rules, data views, holidays, business structure, reporting, etc.
· Maintain basic knowledge of all employee handbooks and labor agreements to ensure alignment with timekeeping system.
· Provide timely technical support to end-users, troubleshooting system issues, and resolving inquires effectively to include UKG Pro WFM, kiosk issues, mobile app usage, password resets, etc.
· Develop and implement training guides specific to UKG Pro WFM to educate end users on system functionality and best practices.
· Serve as a subject matter expert on UKG Pro WFM functionality, offering guidance and expertise to team members.
· Assist with HR vendor record maintenance including service award program, employee assistance program, driver monitoring system, background check provider, etc.
· Process all new hire records.
· Assign and maintain all WFM profiles.
· Provide other HR administative support.
Required Skills and Experience:
· Minimum 3+ years of UKG timekeeping administrator knowledge, experience and expertise. This could include Kronos, UKG Dimensions and/or UKG Pro WFM.
· Experience working on various UKG modules, like timekeeping, scheduling, attestation, analytics, accruals, integrations, reports, data views, etc.
· Understanding of how HR systems interact and integrate with timekeeping systems.
· Ability and willingness to learn all company policies and procedures.
· Ability to collaborate and work in a team environment.
· Self-starter with excellent problem-solving skills, attention to detail and ability to multi-task.
· Proven customer service and communication skills.
· Ability to handle and maintain confidential information.
· Excellent computer skills with Microsoft Office Suite.
· Willingness to learn new HR processes and procedures.
Work Location:
We operate in a hybrid environment, with two days in the office and three days in home office each week.
Job Type: Full-time
Benefits:
- Dental insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Time & attendance systems: 3 years (Required)
- UKG: 3 years (Required)
Work Location: In person