Are you Amazing? We want YOU! Scooters Coffee is hiring an Amazing Store Manager to create an Amazing experience for our customers.
job perks: Competitive wage paid bi-weekly.
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team. You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
DESCRIPTION The Store Manager is responsible for helping with all the operations, sales, and staffing in a Scooter's Coffee location. This role leads in building a friendly, service-oriented barista team, sets a high-energy workplace, drives sales, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values. Integrity, Love, Humility, and Courage
ESSENTIAL DUTIES & RESPONSIBILITIES:
Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, inventory management, and fostering the Scooters Amazing customer service experience. Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment. Train, and develop staff to demonstrate all company standards in customer experience and operations. Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance. Maintain company standards in personal and store sales/performance metrics. Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals. Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner. Ensure all products are in stock. They will locate and retrieve anything needed on days they are the lead at the store.
QUALIFICATIONS:
Ability to effectively teach and lead others. Excellent communication and interpersonal skills. Passion for working with people. Energetic, fast-paced, flexible work style. Ability to work cooperatively in a team environment. Strong problem-solving, multi-tasking, and administrative. Ability to anticipate and respond to customer needs. Experience leading a team and customer service is required.
Core Values: Integrity Humility Courage Love