General Butler State Resort Park, located in Carrollton, KY, provides all the peace and tranquility of the country while only minutes from the city. General Butler offers guests a 53-room lodge, 23 cottages, 111-site campground, a full-service restaurant, mini golf, boat dock, shelters, trails, the historic Butler-Turpin House, a conference center, and playgrounds.
The Park Desk Clerk is the first person our guests will talk with as they are planning their visit with us, and usually the first person they meet when arriving for their stay. The ideal Park Desk Clerk candidate is friendly and outgoing and understands the importance of remaining focused on providing legendary service to the thousands of guests who visit the park throughout the year. As a Park Desk Clerk, you will be a key member of our team at the Front Desk and assisting in providing excellent customer service delivered to every visitor.
Qualifications and primary duties of the Park Desk Clerk Position include, but are not limited to, the following:
- Experienced with front line guest interaction via the telephone, email, and in person.
- Able to greet guests in a friendly and courteous manner.
- Able to learn the offerings of the park and surrounding area and relate this knowledge to answer guests’ inquiries intelligently and thoroughly.
- Able to work under pressure.
- Maintain excellent grooming standards.
- Willing to work a variety of shifts and hours based on guest needs.
- Flexibility to respond to a range of different work situations.
- Ability to work independently or in teams.
- Experience using, or ability to learn, a computer-based reservation system.
Compensation and Benefits:
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Paid time off (sick and vacation) plus paid holidays
- Affordable health insurance with Optional Health Reimbursement Account and Wellness Incentives Program
- Life, dental, and vision insurance
- Retirement plan
- Park familiarizations at other state parks
- Training and career development opportunities
- Optional Deferred Compensation program (401K/457K)
- Employee discounts
If you take pride in your work and are interested in a rewarding career, we would be honored to review your application for the Park Desk Clerk Position at General Butler State Resort Park.
- This job classification is approved for the following shift premiums, in compliance with 101 KAR 2:034 Section 9(2), which are applied to the base salary:
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Shift Premium - $1.00 an hour between 11:01 p.m. and 6:59 a.m.