*We are looking for
hungry, humble and smart Cus
mer Care
- cialis
- hose primary re
- nsibility is to
- vide remarkable
- tomer experie
- s to homeowners.
* You are the “V
- e” of the Company an
- ill represen
the c
elephone customer
- ntact
* Answers
- ls, sets sa
es, service,
tments, and follows up w
- customers on a variety of issues/ occas
s
* Keeps customer recor
and files current and updated, as well as, sends customers information about the company and/or services performed as per company policies
* Performs administrative functions as directed by the manager
* Provide exceptional customer service skills to both internal and external clients
*WHY SHOULD YOU APPLY?*
* Great benefits package that includes medical, dental, vision and a 401k retirement plan with 5% match
* _*EMPLOYER PAID*_*:* Life Insurance & Short-Term Disability
* 9 Paid Holidays and up to 64 hours Paid Time Off year one
* Fast growing company with opportunity for advancement
* Supportive team environment with quarterly fun, culture building events!
*Requirements*
*ESSENTIAL SKILLS:*
* Positive attitude, and dedication to ensuring customer satisfaction
* Knowledge of customer service principles and practices
* Knowledge/experience working with logistics
* Previous experience in a call center preferred
* Strong attention to detail and superior organizational skills
* Skilled in the operation of a personal computer to include spreadsheets, company CRM, email and data entry.
* Exceptional verbal and written communication skills, as this position calls for extensive telephone work
* Ability to handle a variety of tasks
* Ability to appropriately handle sensitive and confidential information
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* No experience needed
* Under 1 year
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
* No weekends
Work setting:
* In-person
* Office
Application Question(s):
* What is your salary or wage expectation?
Work Location: In person