Job Description
WireBarley is seeking an Operation Analyst to support our remittance systems. You'll work with the Operation Manager and/or Director to maintain system integrity, improve transaction management, and ensure seamless communication with internal and external stakeholders.
Transaction Management and Oversight
- Assign AML Enhanced Due Diligence (EDD) transactions and identify and process on-hold transactions.
- Manage and process ACH payments, including NACHA reporting
- Track real-time fund flows, settlement and account statuses.
- Analyze and report on transaction volumes
- Oversee high-risk users.
- Update sender/recipient statuses in the blacklist.
- Report on false sanctioned transactions and transfer limit increases.
System Integrity and Monitoring
- Maintain the integrity of WireBarley's remittance systems.
- Monitor daily transaction statuses, failed payments, and rejected transactions.
- Monitor system and partner financial service issues to ensure smooth operations.
- Resolve transaction issues with partners, ensuring seamless operations.
- Communicate effectively with internal teams and external partners.
- Act as a liaison with partners to resolve transaction issues.
Workflow Improvements and Strategic Planning
- Identify and implement system improvements to enhance workflow.
- Provide operations insights and recommendations for strategic planning.
- Organize and allocate projects to ensure efficient execution
Qualifications
- Written and verbal fluency in the required languages (English and Korean)
- Clear, concise, and accurate communication.
- Effective prioritization and teamwork skills.
- Advanced proficiency with Microsoft Office and other related software
- Positive attitude and strong work ethics.
- Background in operations, US banking systems, or related financial fields.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Microsoft Powerpoint: 3 years (Preferred)
Ability to Commute:
- Los Angeles, CA 90017 (Required)
Ability to Relocate:
- Los Angeles, CA 90017: Relocate before starting work (Required)
Work Location: In person