JOB DESCRIPTION: The primary responsibility of the Front Desk Clerk is checking guests in or out and collecting payments. Projects the high standards of the Bavarian Inn Lodge by performing all functions relating to registration and checking out of all hotel guests in an accurate, courteous, and efficient manner. In charge of the activities relating to the early Front Desk Clerk shift. Takes a roll in training all new Front Desk personnel. Must possess ability to find solutions to problems that occur during Front Desk operations. Have the ability or effectiveness in selling and presenting persuasively. Upselling must be maintained and offered. Will strive to offer the highest level of guest service offered in Michigan.
BASIC QUALIFICATIONS: High School diploma or equivalent. Must be 18 yrs old. Excellent communication
Skills both verbal and written. Background in dealing with the public, diplomacy and tactfulness. Pleasing personality and appearance. Ability to get along with people in a variety of situations. Ability to organize work, good judgment, honesty, and dependability. Proficient in computer programs necessary in an office environment. Basic arithmetic and typing skills, knowledge of area attractions.
$15/hr Part-Time
Come to the Bavarian Inn Lodge and behind the conference center of the hotel you'll find our entrance by following the white fence walkway. We are available 8:30-4pm Monday through Friday and would love to meet you when you come in to apply and interview with us at your next convenience. See you soon!
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
Application Question(s):
- How familiar are you with the Frankenmuth area?
Experience:
- Hotel Front Desk or Reservation: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person