The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, Notarizing Documents, Livescan Operator, fax machines, and point-of-sale devices. The Associate advises our valued customers by providing accurate information on our array of products, services, and best-value options.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Notary Public and Livescan operator (we will provide training and education)
- Helps with other Center functions as needed, such as faxing, copying, laminating, shipping and packing.
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
- Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
- Maintains a clean, organized, and safe working environment
- Performs other duties as required
- Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
QUALIFICATIONS
- Notary Public (we will provide training but must qualify)
- Prompt, reliable, and responsible
- Able to lift 50+ pounds
- Neat, clean, and professional appearance is a must!
- Able to work and complete tasks independently in a quick turn environment
- Strong customer service skills and abilities
- Highly organized and detail oriented
- Must be an energetic self-starter
- Willing and able to work 30-40 hours per week
Job Types: Full-time, Part-time
Pay: $16.50-$19.00
Work Includes:
Saturdays
Paid Training:
Pay frequency:
Employees working per shift:
Typical end time:
Typical start time:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time
Pay: $16.50 - $19.00 per hour
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Work Location: In person