Pacific AG Insurance is looking for a Front Desk Receptionist/CSR Tech. PROFESSIONAL ATTITUDE AND APPEARANCE IS A MUST. Customer service is all about meeting and exceeding the expectations of our clients. You would be the first point of contact for our Agency.
Our Receptionist’s duties also include offering administrative support across the organization to our Producers and Account Managers. You will also welcome guests and greet people who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. This person will also offer tech support to our personal, commercial and benefits CSRs.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Order office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Responsible for computer downloads from various companies
- Process Personal Lines changes, payments, etc.
- MUST BE ABLE TO PASS A BACKGROUND CHECK
Requirements
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional Attitude and Professional Appearance is a must!!
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Prefer Hanford resident
If you are looking to join a great company , where you can grow and develop your skills, Pacific Ag Insurance is the place for you.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Office experience: 3 years (Required)
- Customer Service: 3 years (Required)
Work Location: In person