We are seeking a Customer Service team member at The Depot Lodge and Lemon Hotel in Paint Bank, VA. The ideal candidate will be responsible for assisting with general operations in both our lodging facilities and our fine dining restaurant by providing excellent customer service to incoming lodging and restaurant guests.
This position requires you be available to work most weekends.
**Responsibilities include, but are not limited to, the following:**
- Greet and welcome guests in a friendly and professional manner over phone and in person
- Book reservations for lodging for The Depot Lodge and Lemon Hotel
- Schedule reservations for guests dining at the Lemon Hotel
- Maintain clean and organized front desk and common areas at both facilities
- Provide exceptional customer service to guests and visitors
- Order supplies
- Coordinate with housekeeping and maintenance team, as needed
- May be asked to serve cocktails and/or serve as wait staff for guests dining at the Lemon Hotel, on occasion.
- May be asked to assist with housekeeping duties, if need arises
**Skills:**
- Excellent phone etiquette and communication skills
- Experience with Microsoft Office365 and calendar management
If you are a motivated individual with a passion for delivering exceptional service and being a team player, we encourage you to apply for this role.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
Work setting:
Ability to Commute:
- Paint Bank, VA 24131 (Required)
Work Location: In person