The General Manager oversees the overall operations and management of the Restaurant. They are responsible for leading the company to achieve its strategic objectives, profitability goals, and operational efficiency.
Responsibilities:
- Strategic Planning and Implementation:
- Develop and implement the company's strategic plans and initiatives in collaboration with company owners.
- Set goals and objectives for the organization and establish policies to achieve them.
- Financial Management:
- Manage the company's financial performance and budget, including forecasting, monitoring, and reporting.
- Ensure effective cost management and profitability.
- Operations Management:
- Oversee day-to-day operations of the company and ensure efficient workflow (FOH, BOH, catering & event planning).
- Monitor key performance indicators (KPIs) and operational metrics to measure productivity and effectiveness.
- Leadership and Team Management:
- Provide leadership and direction to all departments and functional areas.
- Recruit, hire, train, and evaluate employees, and foster a positive and productive work environment.
- Customer and Stakeholder Relations:
- Build and maintain relationships with key customers, clients, suppliers, and stakeholders (strong networking within community/professional contacts).
- Ensure high levels of customer satisfaction and address customer concerns and inquiries.
- Compliance and Risk Management:
- Ensure compliance with legal, regulatory, and ethical standards.
- Identify and mitigate business risks and implement appropriate risk management strategies.
- Business Development and Growth:
- Identify business opportunities and potential new markets.
- Develop and implement strategies to drive business growth and expansion.
- Communication and Reporting:
- Communicate company policies and decisions to employees and stakeholders.
- Prepare and present regular reports to executive leadership or board of directors.
- Quality and Continuous Improvement:
- Promote a culture of continuous improvement and quality throughout the organization.
- Implement best practices and initiatives to enhance operational efficiency and effectiveness.
- Crisis Management:
- Manage crisis situations and ensure business continuity.
- Make timely decisions and take appropriate actions to mitigate risks and minimize disruptions.
Qualifications:
- Proven experience as a General Manager or in a similar executive role.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills.
- Strategic thinker with a track record of driving business results.
- Bachelor's degree in business administration, management, or a related field; MBA or advanced degree may be preferred depending on the industry.
Job Type: Full-time
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
Ability to Relocate:
- Skokie, IL: Relocate before starting work (Required)
Work Location: In person