Vitalounge is the area's premier Nutrient IV Therapy Wellness Clinic - Voted Best IV Lounge 3 Years Running. When you feel your best, you can be your best.
We are seeking an experienced Member Care Representative to provide assistance and guidance to our patients. So, if you have what we are looking for, we want to speak with you.
This role will primarily assist patients through the phone, coordinate appointments, answer questions, and engage in some inside sales activities. You will be responsible for providing guidance and support to help our patience achieve their wellness goals.
RESPONSIBILITIES (Essential Functions)
- Assist patients with scheduling appointments and answering any questions they may have.
- Engage in inside sales activities to promote our wellness programs and services.
- Provide guidance and support to help patients achieve their wellness goals.
- Monitor patient progress and provide feedback and encouragement as needed.
- Maintain accurate and up-to-date patient records.
- Collaborate with other team members to ensure the highest level of patient care.
- Attend training sessions and keep up-to-date with the latest wellness research and techniques.
- Other duties as required
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent.
- Excellent communication skills and a passion for helping others.
- Ability to work effectively in a team environment.
- Strong organizational and time management skills.
- Knowledge of health and wellness principles and practices.
- Previous experience in a customer service or sales role is preferred.
PHYSICAL DEMANDS
- Must be able to perform work in an open atmosphere.
- Sitting for long periods of time
DISCLAIMERS
The above information is intended to describe the general nature of this position and should not be considered a comprehensive statement of duties, activities, responsibilities, and requirements. Additional duties, activities, responsibilities, and requirements may be assigned, with or without notice, at any time.
This job description is neither an employment contract nor a promise of work for any specific length of time.
This is not a remote position - in office only
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 18 – 27 per week
Benefits:
Experience level:
Shift:
Work setting:
Application Question(s):
- What makes you the ideal candidate for this position?
- Do you have any scheduling restrictions?
- How soon can you start?
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Winter Park, FL 32789 (Required)
Work Location: In person