Window and Door Field Service Technician
***Candidate must reside within 25 miles of Charlotte, NC***
Shift – First, Overtime Available, Possible Overnight Travel (up to 40%)
As a member of our Field Services team, you will conduct the following duties:
- Perform service work on various products and accurately inspect JELD-WEN window and door products to find the root cause of service issues.
- Completing daily assigned warranty field service tasks while taking quality photos and reporting accurate and complete product and construction issues.
- Maintain tools and service vehicles in proper and safe working order.
- Operate company service vehicles in a safe and considerate manner.
- Become familiar with all JELD-WEN products in your coverage region.
- Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently.
Requirements:
- High School Diploma or HSED.
- Safety First! – Must have a solid safety awareness propensity.
- Must have a valid driver’s license and a clean driving record.
- Must have carpentry skills and ability to use hand and power tools and measuring devices.
- The ability to lift 50-75 lbs., climb, lift, pull, and safely perform tasks on a ladder, scaffolding, or other raised devices.
- Strong customer service skills, excellent communication, and organizational skills.
- Be dependable, self-motivator, the ability to problem-solve, and contribute to building a positive team environment.
- Weekly travel with some overnights and over-time is a requirement with this position, along with flexible working hours.
Preferred Experience:
- Previous experience in construction or a similar environment is preferred.
- Field service technician experience (or experience in the same or similar industry is a plus.)
- Knowledge of window and door installation and repair practices.
Job Type: Full-time
Pay: $19.07 - $31.77 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: On the road