Come be apart of our Taproom Hospitality Experience by serving our award winning ales and lagers.
The Bartender position is a part-time position that reports directly to the Manager on Duty. This person is responsible for the effective, efficient, and exemplary beverage service to the customer. Steel Hands Brewing upholds a high level of guest services resulting in exceptional customer experience.
The person hired will be responsible but not limited to:
· Report to work in the correct Steel Hands Brewing uniform as outlined in the Steel Hands Brewing Policy and Procedures Handbook;
· Always maintain a friendly and welcoming environment for all customers and greet all guests quickly with enthusiasm.
· Develop and maintain relationships with guests.
· Answer guest questions about beverages and our facilities accurately in a professional manner.
· Inform guests of menu changes, daily specials and make recommendations.
· Maintain knowledge of beer including type, color, flavor profile, ingredients, serving portion, ABV, IBU etc.
· Maintain knowledge of wine and spirits including types/varietal(s), producer/brand; region of origin, vintage, flavor profiles and serving portions.
· Take guests’ beverage orders and accurately input orders and close out their orders into POS system.
· Prepare drinks in an accurate, efficient manner mixing appropriate ingredients in designated measured portions for cocktail program.
· Arrange barware, glasses, supplies and merchandise in an attractive and functional manner to support efficient drink preparation, promotion of beverages and enticing retail displays.
· Continuously replenish merchandise wall once items have sold.
· Check guests’ identification to ensure they meet minimum age requirements for consumption of alcoholic beverages.
· Actively look for opportunities to exceed service standards and deliver exceptional customer experience including: providing information regarding the local area, points of interest; helping with directions; and finding way to make the guests experience distinct and extraordinary;
· Follow all brewery standard operating procedures and perform duties according to the Front of House checklists for opening, operating hours and closing.
· Prepare bar for service including stocking all beer kegs, liquor, wine, ice and supplies as needed during scheduled shift.
· Maintain a safe, clean, organized, and stocked work area.
· Keep taproom bar and taproom tables presentable by wiping and cleaning of all spills, glassware, food/basket trays and trash.
· Prior experience in the hospitality industry with a proven ability to be an effective, innovative and enthusiastic leader is preferred.
· Cicerone Certified Beer Server Certification strongly desired.
· Passion for customer service with a strong beer knowledge required.
· Ability to interact professionally and effectively with employees and the general public.
· Self-motivated and able to act independently to solve problems as they occur.
· Ability to multitask and thrive in a fast-paced environment.
· Ability to work on weekends and some holidays.
· Be able to work in a standing position for long periods of time (up to 8 hours).
· Be able to reach, bend, stoop and frequently lift up to 30 pounds, occasionally up to 50 pounds;
· Must be 21+.
Job Type: Part-time
Pay: $12.00 - $26.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Work Location: In person