MidState Skin Institute is opening an Aesthetics office that will offer an amazing client experience. We are looking for team members with a positive attitude and a passion for all things aesthetics to contribute to such an environment.
Aesthetics Support Specialist Job Description
Summary: This is a full-time position (40 hours per week) with benefits including health care coverage, vacation leave, 401k and scrub allowance. This position reports to the Aesthetics Office Coordinator.
Essential Functions and Responsibilities:
· Greets clients, performs check-in and check-out procedures
· Answers client inquiries by phone or in-person
· Collects client information as needed, makes updates to files
· Able to keep important client information confidential
· Processes client payment for products and/or services provided
· Schedules and confirms client appointments
· Continual learning of products and services in order to better serve clients, such as explaining offerings and aftercare instructions
· Regularly check email, voicemail, Klara, and any other communication systems and ensure timely responses to requests
· Knowledge of aesthetics terms and trends
· Other duties as assigned
Qualifications:
Required - High school diploma or equivalent; customer service skills; basic computer and data entry skills; multi-tasker; patience, able to handle stress, positive attitude, team player, takes initiative, able to explain things to patients, problem solver, dependable, organized, time management
Physical Demands: significant amount of sitting, standing, screen time, typing, and assisting clients; lifting up to 25 lbs.; occasional bending and stretching
Work environment: This job operates in a professional, fast-paced office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. There can be some noise and an occasional challenging client. This role will be imperative to providing a positive client experience.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Ocala, FL 34474 (Preferred)
Ability to Relocate:
- Ocala, FL 34474: Relocate before starting work (Required)
Work Location: In person