Grandpa’s Vintage is looking for a friendly and organized Front Desk Associate to join our team. As the first point of contact for our customers, you will play a crucial role in providing excellent service and ensuring smooth store operations.
Duties:
- Assist customers with inquiries and direct them to the appropriate sections.
- Answer phone calls and respond to emails in a professional manner.
- Handle customer transactions at the front desk, including purchases and returns.
- Maintain a clean and organized front desk area.
- Manage appointment schedules and bookings.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Collaborate with team members to ensure a positive customer experience.
Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using point-of-sale (POS) systems and other office software.
- Attention to detail and accuracy in handling transactions.
- Friendly and approachable demeanor.
- Ability to handle stressful situations calmly and effectively.
- Basic administrative and clerical skills.