Job Purpose
The Sales Support will be assigned duties, based on organizational needs and priorities.
Key Responsibilities
The Sales Support person will be assigned duties, based on organizational needs and priorities.
- Must project a professional and positive attitude
- Must be able to multitask and handle multiple incoming lines
- Answer incoming branch calls and transfer to appropriate extension as needed
- Operate in a “no surprise” manner with both external and internal customers
- Acts as secondary contact person for accounts when Sales Associates are unavailable
- Develops excellent communication and relationships with Sales Associates and their accounts
- Receives and processes orders in an accurate and timely manner, exceeding customer expectations
- Interfaces with other departments within the branch with required information to ensure total customer satisfaction
- Demonstrate self-confidence and interpersonal communications skills, excellent telephone voice, manner, and etiquette
- Respond to customers and Sales Associates inquires/requests for information concerning orders, deliveries or problems (such as product quality, delivery problems, delivery schedules, or product availability) all in a considerate and professional manner
- Perform other tasks as needed
- Must be experienced with Microsoft Office (Outlook, Word, Excel, and Access)
- Ability to read and comprehend simple instructions, short correspondences, and memos
- Dependable - Follows instructions and responds well to management direction
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Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Referral program
- Vision insurance
Schedule:
Travel requirement:
People with a criminal record are encouraged to apply
Work Location: In person