Front Desk Dental Office
Pottstown Family Dentistry .is seeking a highly skilled experienced Dental Front Desk Receptionist to join our dynamic team in a dental clinic Mondays - Thursdays 8am to 6pm. As the first point of contact for patients, the ideal candidate will possess excellent communication skills, a strong understanding of administrative tasks, and the ability to work effectively in a fast-paced environment. The successful applicant will be responsible for greeting patients, handling phone calls, and ensuring seamless day-to-day operations.
Responsibilities:
- Greet patients, answer phone calls, and manage patient flow
- Maintain accurate and up-to-date medical records and dental clinic files
- Manage scheduling and appointment requests, ensuring timely and efficient treatment
- Process patient payments and handle billing and insurance claims
- Handle administrative tasks, including filing, scanning, and data entry
- Provide exceptional customer service, ensuring patients feel welcome and cared for
- Utilize dental software, Dentrix, to manage patient records and schedule appointments
- Maintain confidentiality and adhere to HIPAA guidelines
- Collaborate with the dental team to ensure efficient and effective treatment
- Handle emergencies and urgent care situations
- Perform other administrative duties as required
Full Benefit Package Included
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Experience:
- Dental Office: 2 years (Required)
Work Location: In person