Now Hiring extraordinary individuals to work with one of our major clients, Cirque du Soleil in Laguna Hills, CA! Cirque du Soleil is a major Quebec-based organization providing high-quality artistic entertainment.
If you're seeking work opportunities in the food & beverage, hospitality, guest services and onsite operations for events, check out the opportunities and come join us.
Job Title: Concierge Sales Associate
Pay: $20.00 an hour
Event Dates:
June 4, 2024 - July 21, 2024 (must be available to work Wednesdays through Sundays until the show ends, this is an ongoing schedule)
**MANDATORY TO WORK SATURDAYS AND SUNDAYS**
Primary responsibility
- Sell seat upgrades and Lounge/VIP packages;
- Sell tickets using ticketing system;
- Assist customers and answer all questions with confidence and efficiency;
- Assist customers with purchase decisions;
- Resolve customer conflicts with guidance from supervisor;
- Maintain knowledge of products currently available to customers;
- Understand and relate purchasing policies to guests;
- Collect complete and accurate data from customers;
- Follow proper cash handling procedures and reconcile daily transactions;
- Ascertain and resolve customers’ concerns, requests, and/or complaints in a timely, courteous and informed manner;
- Contribute to the environment of the concierge in a way that is conducive to customer service, sales promotion, safety, and quality of work life;
- Keep the working environment clean and organized;
- Performs other duties as required;
The ideal candidate will
- Will work inside white tent in the parking lot area of San Francisco stadium/arena;
- Have up-sell and advanced sales experience;
- Possess the ability to learn ticketing software and retain a high level of complex information;
- Be comfortable working in a loud environment;
- Have a professional, clean appearance with a straight posture.
- Be physically able to stand up for long hours and travel up-and-down stairs frequently;
- Understand customer service and hospitality;
- Work well with others;
- Pay attention to the details;
- Working fast and efficiently under pressure;
- Have a welcoming and friendly attitude (smile and proper greetings);
- Know when to get the help of a supervisor;
- Availability for the whole city duration;
- Speak English Mandatory – other languages are an asset;
Physical Demands:
- This job may require extended periods of walking, standing, bending, lifting, twisting and kneeling for up to 8 hours.
- May also lift up to 50lbs.
This list of essential functions, other duties, mental and physical demands, requirements and any licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions. and to require other tasks be performed as needed.
The Service Companies is an Equal Opportunity Employer. TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Job Types: Full-time, Part-time, Temporary
Pay: $20.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
Application Question(s):
- Are you available to work Wednesday through Sunday schedule?
- Will you be able to reliably commute to Laguna Hills, CA for this job?
Experience:
- Sales: 2 years (Required)
- Guest services: 2 years (Required)
Work Location: In person