Overview:
We are seeking a dedicated and experienced Shift Manager to join our team. The Shift Manager will be responsible for overseeing daily operations, managing staff, and ensuring excellent customer service.
Duties:
- Supervise and coordinate all activities of the team during a shift
- Ensure compliance with company policies and procedures
- Train and onboard new employees
- Manage inventory control and ordering supplies as needed
- Handle cash transactions accurately
- Resolve customer complaints or issues promptly
- Conduct employee orientations and performance evaluations
- Maintain a clean and organized store environment
Requirements:
- Proven experience in retail management or a similar role
- Strong understanding of retail math principles
- Proficiency in inventory control and cash handling
- Excellent supervisory and leadership skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of shift management best practices
- Multilingual abilities are a plus
- Strong math skills for cash handling and inventory purposes
- Exceptional phone etiquette for effective communication
If you are a motivated individual with a passion for delivering exceptional customer service, we invite you to apply for the Shift Manager position.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
- Weekends only
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Glendale, CA 91204 (Required)
Ability to Relocate:
- Glendale, CA 91204: Relocate before starting work (Required)
Work Location: In person