Elite Express Car Wash is seeking a Customer Service Representative At our Express Car Wash to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assist customers with entering car wash tunnel
- Keep car wash area clean and tidy
- Job is also focused on sales of the products we offer, primarily our monthly unlimited plans. Applicant should be comfortable in making sales.
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent verbal communication skills
Please be aware that this job requires you to be on your feet the entire shift. There will be a lot of walking back and forth from the cashier station to the wash tunnel. At times, you will be the only person manning the facility.
We are looking for someone that wants to grow within our company with potential management opportunities in the future.
Compensation starts at $18 per hour with commission and quarterly bonuses.
Communication method(s) used:
Hours per week:
Typical end time:
Typical start time:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- Calabasas, CA 91302: Relocate before starting work (Required)
Work Location: In person